03Oct

Fintech Outsourcing: Human Empathy & Cutting-Edge Tech

By the Cybergy BPO team.In the fast-paced world of fintech, where innovation drives growth and customer expectations evolve rapidly, the need for superior customer experience (CX) has never been more critical. Fintech companies face immense pressure to balance technological advancements with seamless, empathetic customer service. In this environment, outsourcing...

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03Oct

Framing decision-making about your money amid political uncertainty

Voters wanting to cast an early vote line up outside the Elena Bozeman Government Center for a polling station to open in Arlington, Virginia, on September 20, 2024. - | Afp | Getty ImagesDecision-making around the November election isn't limited to who voters plan to choose at the ballot...

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