SS&C adds new CRM tech for advisors

SS&C, a global provider of services and software for the financial services and healthcare industries, announced a new client relationship management technology last week that aims to “redefine the advisor experience.” The Black Diamond CRM module, designed exclusively for wealth managers and advisory firms, offers advisors “a comprehensive managed services...

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Captrust adds Normann Financial

Normann Financial has found a new home at Captrust Financial, both companies announced Friday. Sanford, North Carolina-based Normann Financial Group currently manages more than $1.3 billion in assets. Kel Normann started at Interstate Securities in 1986, which merged with Johnson Lane in 1988; that firm became Wachovia Securities, which merged with...

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Asset manager websites ‘not keeping up with current trends’

While various types of technology continue to be a resource for advisors, many advisors say asset management websites are not one of them. Results released Thursday from a J.D. Power survey of 2,500 financial advisors found that one-fourth of the advisors said asset management websites weren’t meeting their basic needs. Craig...

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